Team Moplet


  • All
  • SMS
  • Voice
  • VNM
  • What is transactional service ?

    By using this service, you can roll out text messages to people who have subscribed your service. The nature of content will be purely transactional/informative in nature.

  • What is promotional Service ?

    This service is useful in rolling out promotional content or messages to promote your business/ product etc to people.

  • What is Unicode ?

    It is a feature that allows you to send messages in different languages. The messages that are sent in languages other than English are called as Unicode messages.

  • What is customized SMS ?

    Customized SMSs are used to send personalized messages to different numbers with respect to their names and other details. In other words, these are user for sending different messages to different numbers. For E.g. - Dear John, Your Son Alex have scored 75% in Exams.

  • How can I see my reports of sent messages ?

    We have a section called SENT ITEMS on our application where you can view the complete reports from your account.

  • How can I extract previous reports ?

    We have option of REPORTS under section SENT ITEMS from where you can extract the date wise reports of past days. We have facility of extracting reports from our SMS application of last 30 days.

  • Can I save my contacts in SMS A/C ?

    Yes. You can save all the contacts in a GROUP with name. We have an option called MANAGE GROUP under section MANAGE ITEMS where you can create groups and save contact numbers.

  • How can I send a bulk SMS from my app or ERP ?

    We have strong & direct Connections with Major operators along with a Customisable & Highly scalable API across XML, HTTP, HTTPS, SOAP etc. through which one can easily send bulk sms from app / ERP.

  • Can I get services of International Service provider ?

    Yes we do provide international messaging services with high end deliverability.

  • Do you provide an API to send OTPs and verification codes to national and international numbers ?

    Yes, we provide a dynamic api to send OTPs and verification codes through sms from our web platform to domestic and international numbers.

  • What is two way messaging ?

    Two Way Messaging is a platform which allows you to receive and send SMS. This allows you complete flexibility in managing your incoming messages. You can modify/alter or delete these received messages as per your need.

  • How can I reset my password ?

    Client will be provided with feature of change password in User interface where you will be having a provission of resetting the password.

  • Can I White Label my application ?

    Yes you can white label your application with ease

  • What are types of two way messaging ?

    There are two types of two-way messaging. Short Code / Long Code

  • Can I have multiple Virtual numbers configured in one account ?

    Yes you can add multiple Virtual numbers in one account.

  • Can I blacklist contacts for a Virtual mobile number ?

    Yes a number or a set of numbers can be blacklisted from the VMN account panel

  • What are the requirements for using VMN service ?

    The minimum requirements to use your VMN account are as follows: a) An active VMN account. b) A valid VMN account Username and Password. c) A web browser on your computer with an active internet connection.

  • What are Virtual mobile numbers (VMN's) ? Do we provide VMN services ?

    Virtual Mobile Number (VMN) account allows you to receive incoming SMS on a mobile number that is completely virtual. Yes we provide VMN services.

  • What is a Trigger Url ?

    Trigger URL is a URL which connects the application from our server to your server. Our application would trigger the incoming request received on application on real time basis on URL configured.

  • How can I count the number of incoming requests for a particular month ?

    You can find the total incoming request for every month in the resources tab in the panel.

  • How can I get Reports ?

    Client can download the reports into excel format from provided login for User interface.

  • Do we provide the user interface for Two way SMS service ?

    Yes, we do provide the user friendly panel for our customers, where you would be able to view the incoming request with complete details like Date & Time, Subscriber Number, Message Content, and Subscriber Origin.

  • What is a Dedicated long code ?

    In a dedicated long code, a dedicated number of customer’s choice will be given to a company in which they can create n number of keywords and sub keywords.

  • What are types of Long Code ?

    There is only one dedicated type of long code names “Dedicated long code”.

  • What is Long Code ?

    Long code also known as “virtual mobile number”, is a reception mechanism used by businesses to receive SMS messages. It is a 10 digit number that is designed for easy to remember and to use for premium services and can work with every operator. On a single number, you can get different keywords which can be your company name or your product name like you see in TV ads [OFFER send to 9243000400] and a premium rate of SMS will be applicable that is setup by cellular operators.

  • What is Secondary Keyword ?

    Secondary Keyword is a sub keyword of primary keyword. Secondary keyword can be created only if you have primary keyword created. Secondary keyword can be created for having validations on campaigns. E.g. MOPLET is a primary keyword. SMS to MOPLET SMS to 9243000400 (Here SMS becomes a secondary keyword)  

  • What is a Primary Keyword ?

    Primary keyword is a keyword which would be configured for your company / organization on shared short code for receiving incoming request from subscribers. Eg: SMS MOPLET to 9243000400 (Here MOPLET is a primary keyword)

  • What is IP specific API key ?

    You can white list your server IP while generating working key from where you would be triggering API. That means if you want to use the HTTP/XML API from a specific Server (IP) only and should not be used by any other server(IP).

  • How can I generate an API key for account ?

    Under DEVELOPER section we have provided a facility of creating API key from where you can generate an API key for your account.

  • What is Working Key / API Key ?

    Working key acts as credentials for your SMS a/c to send SMS from API. Working key is mandatory to send messages from API

  • How can I get the API ?

    You can download the HTTP/XML API document from your SMS a/c under API section.

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