Team Moplet
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  • Products
    • Messaging

      For every message to reach its destination, a lot has to go right. We don’t leave that up to chance. Team Moplet handles ever-changing telecom logic and carrier specific rules to ensure your message reaches its destination.

      WhatsApp

      WhatsApp is one of the biggest messaging platforms in the world, with people in over 180 countries using the platform to stay in touch with friends, family and businesses, anytime and anywhere.

      Voice

      Build conversations anywhere. Make, receive, and monitor 
calls around the world using the API that developers rely on.

      Bulk Messaging

      Our GSM Gateway is capable of handling millions SMS per day and the fastest delivery is guaranteed which is limited only under the conjunction of the delivery network. SMS credit utilization for each country varies depending on the regulations defined by the telecom authority agency of respective governments.

      Two Way Messaging

      Two way SMS is where you can both send and receive a text message to let you have a conversation with the recipient. This would let a contact center agent carry on a text-based chat with a customer or let people reschedule appointments via text. Customers expect communication to be two-way no matter how complex or simple the interaction.

      Coverage

      We deliver to 1000+ networks in 200+ countries. Search for a country to see the networks we deliver to.

      WhatsApp Business API

      The WhatsApp Business API is a fast, secure, and reliable way for businesses to reach their customers all over the world. WhatsApp helps more than 1.5 billion people connect and share with the people they care about.

      Request Access

      Registering as a business will unlock features such as: Business Information, Send and Receive, Message Templates

      Voice Calls

      Enhance how you communicate using Moplet Voice. With our Voice messaging solution, you can broadcast your message through a voice call directly to your customer’s mobile or landline phone

      IVR solution

      Eliminate the expensive infrastructure and overhead typically needed to build and operate a proprietary platform. We provide virtual phone numbers with international reach that can be easily implemented into applications, enabling P2A and P2P communication.

      Toll Free System

      Give your customers a privilege of calling your business for free with a toll free number. Moplet toll free numbers comprise an IVR that lets you stay available to your callers 24*7, routes all customer calls to the right department and enhances the brand image of your company.

      Missed Call Solutions

      The customer is provided with a virtual number on which he can initiate a call. As soon as the customer calls, the call gets disconnected automatically and a SMS will be triggered with customized content to customer’s mobile number as per customer choice.

      Click to Call

      Place our widget on your website and we’ll ensure you are connected to your leads whenever they look up to you! Trigger a call between your agent and customer at the click of a button as soon as the customer drops his number!

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      to see the description.
  • User Guides
    • Industries We Serve

      We have solutions for every industry so don't hesitate to contact us to work with our team.

      Tips & Guides

      A guide to get the most out of your mobile messaging campaign…

      FAQ

      You can find the most common questions that we get asked !

      Support Desk

      Support Desk allows you to track your support quaries based on the tickets

      Developer Guide

      Our SMS API makes it easy to integrate SMS into your website, application or CRM system. A few simple lines of code is all it takes to add SMS functionality and send automated SMS alerts, notifications, marketing messages and more to your users.

      Select a product
      to see the description.
  • Company
    • About Us

      Team Moplet, founded in 2007 concentrated on research, development, promotion & marketing of data and voice services over communication platforms.

      Core Values

      We work to enable easy transmission and reception of required information available and required over software solutions like ERP or MIS systems. Our services help customers in reducing all communication cost and increase operational efficiency.

      Partnering Program

      Redefining Communication Solutions. Together!

      Careers

      If you are looking for a place where your passion becomes your profession, then this is it !..

      Internship
      Select a product
      to see the description.
  • Contact us
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2-Way Messaging

2-way messaging is a powerful way of communicating and building relationships with your existing client base

Home Products Messaging Two Way Messaging

Two Way Messaging

2-way SMS is where you can receive a text message to let you have a conversation with the recipient. This would let a contact center agent carry on a text-based chat with a customer or let people reschedule appointments via text. Customers expect communication to be two-way no matter how complex or simple the interaction.

  • Short Code
  • Long Code

Short Codes

Generate responses with a keyword on our short code number (56677). Having a keyword on a short code number will increase your response rate, it's easy to remember and a great tool for advertising and promotions.

Sending your message from our short code number improves your response rate by making it easier for people to contact you. Since our number is short and easy to remember, people that receive your message won't need to double check before sending a reply.

Long Code Numbers

There are two ways to receive responses on a long number. You can have a keyword on a shared long number with us. We'll also give a keyword on this number absolutely free to every MOPLET SMS account. Or allow customers to text your directly with your own dedicated long number. There is no need for a keyword, your customer can send a message to you on this number which is then stored in your account and can also be sent to your email.

Auto Forwarding

You can use the MOPLET SMS Auto Forwarding function to forward customer replies to the relevant department or person, which will ensure a quicker response from your company.

This is a handy feature in larger companies where the marketing team may send out the SMS broadcasts, but you want the follow-up communication to be handled by the sales team or customer service department.

You can also use our automatic SMS forwarding feature to forward replies from customers right to your sales or customer service team. This lets your business follow up with the customer as quickly as possible without having to send leads from one department or person to another.

Example

  1. The call-to-action to your campaign is to text 'INFO' to 9243000400
  2. The customer texts INFO to 9243000400
  3. The text is Auto Forwarded to the Sales Department to 9243000400

Auto Response

If you give your customers and prospects the option to contact you by SMS then you can use the MOPLET SMS Auto Response feature which will automatically reply to their message once received. This is a proven way to convert cold calls into leads, it is also a fantastic way to engage in a two-way conversation with your customers

Example

  1. The call-to-action to your campaign is to text 'INFO' to 9243000400
  2. The customer texts INFO to 9243000400
  3. An Auto Response SMS is sent back to the customer: 'Thank you for your enquiry. A member of our team will call in the next 30 minutes

amazing features and functions

Keywords find out more

Set-up and process inbound messages with pre-defined keywords. Your keywords can be used to set up triggers to file and sort message replies, all dependent on your business needs.

All In One Location find out more

Have all reply messages forwarded directly to your inbox (SMS) or CRM of choice. Here you will be able to reply to individual messages, burst send to larger groups or follow up with calls if required.

Auto Forwarding find out more

You can use the SMS Auto Forwarding function to forward customer replies to the relevant department or person, which will ensure a quicker response from your company.

Auto Response find out more

If you give your customers and prospects the option to contact you by SMS then you can use the SMS Auto Response feature which will automatically reply to their message once received.

Real Time find out more

No delays or interruptions, have your inbound messages received in real time, allowing you to follow-up and respond instantly.

Automation find out more

Directly communicate with your customers, saving time and resources along the way. Automate your inbound campaigns by setting up auto-responses, or using message triggers to send back dynamic replies based on keywords.

Global SMS Coverage find out more

Reach request from customers worldwide with access to over 1,000 mobile networks across 200+ countries.

Virtual Mobile Numbers find out more

With a dedicated number for your business you will be able to receive text messages from anyone without having to text them first.

Reporting & Analytics find out more

Detailed reporting tool with Subscriber, Operator, Location biofocation details and export data when needed.

Secure Text Messaging find out more

All our sites and services are secured with SSL / HTTPS and your contacts, messages and accounts are fully backed.

3K messages per second find out more

Our powerful gateways process one - one requests at 3k SMS per second enabling you to sustain speedy delivery round the clock.

Bi-Directional Unicode find out more

Send and Receive using variable length character encoding and diversify your approach to customers instantly