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WhatsApp Business API

Real-time customer interaction management delivered!

WhatsApp Business API

WhatsApp is one of the biggest messaging platforms in the world, with people in over 180 countries using the platform to stay in touch with friends, family and businesses, anytime and anywhere.

The WhatsApp Business API is a fast, secure, and reliable way for businesses to reach their customers all over the world. WhatsApp helps more than 1.5 billion people connect and share with the people they care about. WhatsApp is a simple, secure, and reliable way for businesses to reach their customers all over the world.

The first step for businesses to communicate with customers on WhatsApp is to create a Business Profile. WhatsApp will create a unique entry for your business with relevant information that will be visible to customers that are communicating with you. We can help you to explore Business WhatsApp API via approved WhatsApp BSPs.

Registering as a business will unlock features such as:

  • Business Information: People can easily identify your business and find out more information such as your address, hours of operation, website, and description.
  • Send and Receive: Programmatically send and receive messages from your customers at scale. Enable two-way, high value conversations with your customers.
  • Message Templates: Create message templates that are needed for sending notification messages to users.

 

amazing features and functions

Alerts and Notifications find out more

Send automated WhatsApp notifications such as order confirmations, appointment reminders, flight alerts and more.

Two-Factor Authentication find out more

Take advantage of end-to-end encryption for two-factor authentication and one-time passwords sent over WhatsApp.

Built for Automation find out more

Drive agent efficiency by automating common inquiries and FAQs with use case-specific bots.

Rich Messages find out more

Send and receive rich messages to opted-in users. Enrich your messages with QR codes, high-resolution images, audio files, and document sharing for better customer engagement.

Conversational Interactions find out more

Personalize messages based on your audience’s attributes like customer names, past purchases, or location. By providing a personalized and conversational approach to your messaging, you’re enabling richer customer engagement helping build customer loyalty.

Personalised Service find out more

Customers engage with your brand on their terms, switching between real-time and non-real time dialog depending on the situation while messaging threads help provide customer experience with context.

Quicker Response Time find out more

Optimize the chat app for common inquiries resulting in quicker response times and faster time to resolution, ultimately driving higher customer satisfaction.

End to End Encryption find out more

All communications sent through WhatsApp Business are highly secure, providing verified communications within the app between the business and the customer.